Trouble Shooting

Problem Reason Solution
  • No Water in Tap
  • System is Empty
  • Air-Locked in pipes
  • Valve at inlet of the System is closed.
  • Valve at the outlet of the System is closed
  • Check the Cold-Water Supply & Fill the tank.
  • After fitting tank open the union in hot water piping and also open the taps in all bathroom
  • Open the Valve and wait till tank is full
  • First open all taps in all Bathrooms and then open the outlet Valve.
  • Water is not heated enough or sufficient quantity of hot water is not available.
  • Cloudy weather
  • Consumption of hot water is more than capacity of System
  • Frequent on-off of hot water tap.
  • Dust collected on the Glass Tubes / Collectors.
  • Sha dow on collectors/Glass tubes.
  • Partial chocking of the Glass tube/collector with scales
  • Glass tube is bracken from inside or Vaccume is leaked from Glass tube
  • Air is blocked in collector Thermosyphon
  • Interruption in Circulation due to distortion or bending of internal piping between tank & collector/manifold
  • Wait till weather is became Sunny.
  • Manage the timming and quantity of hot water usage as per instruction of outhrised dealer / Technician.
  • Avoid to open hot water tap during day time
  • Clean the glass tubes/collectors with damp cloth.
  • Remove the obstacles like branches of tree and keep the system shadow free contact our Authorized dealer
  • Cleaning Glass Tube/ collector from inside.
  • Replace the Glass tube.
  • Allow collectors to cool and drain water from upper flange of collector & correct
  • Removed the distorted piping and do corrections as per guidance of authorized dealer/Technical
  • Breakage of Vaccume Tube
  • Cold water filled during day time when solar system is empty and Hot.
  • Air Ventis chocked due to any reason and pressure becomes excessive in side the tank.
  • Never fill cold water after 10 AM in morning.
  • Always check and air Vent pipe from chocking.
  • Breakage of Vaccume Tube
  • Cold water filled during day time when solar system is empty and Hot.
  • Air Ventis chocked due to any reason and pressure becomes excessive in side the tank.
  • Never fill cold water after 10 AM in morning.
  • Always check and air Vent pipe from chocking.
  • Hot water flow at tap is not continues or decreases day by day.
  • Chocking or any other Obstruction inside piping
  • Scale deposition in foam flow net at the end of tap
  • Check and clean the chocked pipes or Valves.
  • Open the foam flow net, clean it and replace it.
  • Overnight temperature drop of water or heat loss during the night.
  • Leakage in system
  • Leakage in concealed piping
  • Leakage in Hot water piping or Tap.
  • Insulation of Hot water piping is damaged.
  • Excess usage of Hot water during the day or in evening
  • Shadow falls on system during some part of the day
  • Contacts on Customer Care No. or Contact Your nearest dealer and take connective messages
  • Identify the location of leakage and repair it.
  • Call your plumber or system installer for necessary repairs.
  • Repair the insulation of hot water piping plan the usage of as per capacity
  • Hot water of your system or extend the capacity of your system.
  • Make system shadow free.
  • Colour of Vacume tube changes or water can be seen from outside in Vaccume tube
  • Inner glass of Vaccume tube is Brocken due to cold water filling in hot and day vaccume tube
  • Contact the customer Care or your ……. Authorized dealer to replace the tube
  • Always fill cold water in the system daily morning before 10 AM
  • If system is not in, we for move then one week Over the glass tubes by a cloth.